How to create an account
In England, all apprenticeships or apprenticeship units must be managed through the Apprenticeship Service.
You can create an apprenticeship service account yourself, or your training provider can create one for you. This is what you’ll need to have, or give to your provider:
- the email address you want to use for your account
- your employer PAYE reference and Accounts Office reference (we need this information to confirm your organisation’s details with HMRC)
You’ll need to sign a legally binding employer agreement to access government funding for apprenticeships and apprenticeship units as part of account creation. Make sure that you are the right person from your organisation to do that.
If you give the details to your training provider, you’ll have to confirm your details - you’ll get an email with a unique link in it.
For more help on creating an account yourself, watch our video on creating an apprenticeship service account.
Does your organisation already have an account?
If someone from your organisation already has an apprenticeship service account, they can add you to it. The account owner will send you an email invitation to join. You will need to accept this invitation and sign in with a GOV.UK One Login.
If you cannot find out who your organisation’s account owner is, or have any questions or need any support, contact the Apprenticeship service helpdesk by calling 08000 150 400 or emailing nationalhelpdesk@apprenticeships.gov.uk. They will be able to send a notification to your account owner to connect you.